top of page

Refund Policy

A legal disclaimer

This Refund Policy is provided for informational purposes and does not constitute legal advice. By subscribing to CleanLEE Pro, you agree to the terms outlined below, which are subject to change at the sole discretion of Maximillian Industries, LLC without prior notice. This policy operates alongside, and does not override, our Terms of Service. Nothing in this policy waives any rights or protections granted to consumers under applicable state or federal law. Maximillian Industries, LLC reserves the right to approve or deny any refund request at its sole discretion, except where required otherwise by law.

Refund Policy - the basics

Subscriptions to CleanLEE Pro are billed in advance on a recurring basis (monthly or annually, depending on the plan selected). Because access to the app and its features is granted immediately upon payment, subscriptions are generally non-refundable once a billing cycle has started.

Exceptions may be considered on a case-by-case basis for the following circumstances:

  • A duplicate or accidental charge caused by a billing or technical error

  • A confirmed service outage that prevented meaningful use of CleanLEE Pro for an extended period

  • Cancellation requested within 7 days of the initial subscription purchase, provided the app has not been substantially used

 

Refund requests must be submitted within 30 days of the charge in question. Approved refunds will be issued to the original payment method within 5–10 business days. Cancelling a subscription stops future billing but does not automatically generate a refund for the current billing period already paid.

What to include in the Refund Policy

To help us process your request quickly, please submit the following information:

  1. Full name and account email associated with your CleanLEE Pro subscription

  2. Date of the charge and the amount billed

  3. Order or transaction ID (found in your billing confirmation email)

  4. Reason for the refund request

  5. Any supporting details or screenshots (e.g., proof of duplicate charge, error messages, outage notice)

 

Refund requests can be sent to our support team through the contact method listed on the CleanLEE Pro website. Incomplete requests may result in processing delays.

bottom of page