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Comparison

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In-Home Inspections

 The in-home inspection workflow includes:

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  • 10 inspection item types — Carpet, Upholstery, Drapery, Area Rug, Wood Floors, Floating Floor, Linoleum/Vinyl/VCT, Stone/Tile/Grout, Outdoor Furniture, and Fabric Protection

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  • Structured per-area documentation — room/area name, material/style, fiber type, notes, and pre-existing condition checklists with close-up photos

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  • Bulk photo capture for general space shots

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  • Client identification — Work Order #, Job ID, searchable client picker (or create new on the spot)

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  • Inspection details — technician, date, approval status (Needs Approval / In Progress / Approved for Cleaning), overall rating, and summary notes

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  • Client signature capture on-screen, with a "not available" fallback

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  • Lock/unlock save model — "Save & Add Another Area," "Save Inspection" (locks), and "Save as Draft"

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  • Automatic photo archiving to the Photo Library, tagged to client + work order

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  • PDF report generation and auto-archive to the work order

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  • Report sharing — email/text to client, email/text to office, print

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  • Before/After comparison tool

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  • List management — search, status filter, multi-select, archive, delete, resume/edit

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CRM Lite (included)

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  • Client contact management (name, multiple phone numbers, email, address)

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  • Site address (if different from billing)

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  • Client history and linked work orders

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  • Client photo library per customer

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In-Plant Inspections

 The in-plant inspection workflow includes:

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  • Rug inspections with photos

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  • Rug intake & digital logging — each rug gets a unique rug number, work order linkage, and full item details (description, type, size with ft/in units, area auto-calculation, color, material)

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  • QR-based rug tracking — printable QR labels, station scanning, and a rug scanner that moves rugs through production stages

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  • Full status workflow — To Be Inspected → Awaiting Approval → Ready to Clean → In Process (with sub-stages: Dusting, Cleaning, Drying, Post-Spot/Groom) → Post Inspection → Spot Cleaning → Re-Cleaning / Repair / Treatments / Protection / Padding / Mothproof / Keratin Treatment → Completed → Call for Pickup → Schedule Delivery → Storage

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  • Approval gates — Cleaning, Repair, Protection, Padding, Mothproof, and Keratin Treatment each require office approval, with full audit trail

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  • Cleaning Approval Audit — every approval change is logged with who changed it, old/new value, role, timestamp, and optional reason note

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  • Rug Kanban board — visual production board showing all rugs by stage

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  • Rug Tracker — searchable, filterable list of all active rugs across the shop

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  • Storage map & shelf tracking — rugs assigned to shelf locations; storage map shows where every rug is currently shelved

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  • Padding item tracking — separate tracking for returned-to-clean and new-purchase padding, with shelf locations

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  • Pre-existing conditions — documented at inspection with linked photos per condition

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  • Photo management — rug photo gallery, before/after comparisons, bulk photo uploads

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  • Production stations — definable stations (dusting, cleaning, drying, etc.) with printable QR codes; Station Manager page

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  • Delivery pull tracking — rugs flagged as pulled for delivery; work order auto-archives once all rugs and padding are pulled

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  • Rush order flags with reason notes

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  • Scheduling — scheduled cleaning date/time, estimated completion date

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  • Special handling flags — Receiving Only, Inspection Only, Fiber Protection Only

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  • Inspection report export — PDF reports and email sharing per rug

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  • Work order integration — rugs roll up to a parent work order with client linkage

 

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Task, Tine & Checklist 

The module's workflow includes:


- Task Management — Team tasks, assignments, and communication

- Time Tracking — Clock in/out and work hour tracking

- Checklists — Customizable checklists for field operations
 
Feature List

⏱️ Time Tracking & Payroll
 

  • Mobile clock in/out — Technicians clock in for work, leave for jobs, arrive at jobs, leave jobs, and return to shop — all from their phone
     

  • GPS punch verification — Every clock event captures GPS coordinates; entries flag when punched far from the shop or job site
     

  • Crew & team tracking — Record team size, collaborating technicians, and multi-person crews per job

  • Still Clocked In widget — Real-time view for managers showing who's currently on shift
     

  • Time tracking dashboard — Per-technician stats
     

  • Time reports — Daily and weekly views with date presets (Today, Yesterday, This Week, Last Week) and custom date ranges

  • Bonus target tracking — Configurable bonus targets per role/crew; revenue-per-hour measured against targets
     

  • Full audit trail — Every time entry edit is logged with old/new values, who edited, their role, and a timestamp (TimeEntryAuditLog)
     

  • Payroll reports — Generate payroll reports by date range with per-employee breakdowns
     

  • Exportable payroll sheets — PDF/CSV per-employee payroll sheets for final pay period reporting
     

✅ Task Management

  • Task creation & assignment — Create tasks, assign to individual technicians or department groups, set priority (urgent, high, normal, low)
     

  • Department routing — Tasks can be routed to departments
     

  • Kanban board view, List View
     

  • Task detail dialog — Full task details with description, assignee, priority, due date, and status
     

  • Task messaging — Office-to-technician messaging thread attached to each task; "Text Technician" button for direct SMS
     

  • Task activity log — Every task status change and assignment is logged with who did it and when
     

  • Task assignment alerts — Automated notification to a technician when a task is assigned to them
     

  • Task comments — Threaded comments and messages on each task for ongoing communication
     

  • My Tasks view — Technicians see only their assigned tasks; managers see the full board
     

📋 Checklists
 

  • Custom checklist creation — Build checklists with any number of line items, each with its own label
     

  • Reusable templates — Save checklist templates and generate new checklists from them with one click
     

  • Category-based routing — Categorize checklists as Office, Technician, General, Office Opening, Office Closing, Warehouse Opening, or Warehouse Closing
     

  • Role-based assignment — Assign checklists to Technicians, Managers, or Admins as a group, or to an individual user
     

  • Due dates & submission — Set due dates; technicians submit completed checklists back to the office

  • Per-item notes — Add contextual notes to each checklist line item
     

  • Submission tracking — Track who submitted, when, and the completed status (Pending, In Progress, Completed)
     

  • Manager submission alerts — Automated notification to managers when a checklist is submitted
     

  • Checklist statistics — Dashboard showing completion rates and pending items
     

📄 Document & Form Tools (bundled)
 

  • Document scanner — Scan and attach documents/paperwork to work orders directly from the checklist dashboard
     

  • Custom forms — Build custom forms with a form builder; collect submissions and route them to departments with automated notifications

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