

In-Home Inspections
The in-home inspection workflow includes:
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10 inspection item types — Carpet, Upholstery, Drapery, Area Rug, Wood Floors, Floating Floor, Linoleum/Vinyl/VCT, Stone/Tile/Grout, Outdoor Furniture, and Fabric Protection
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Structured per-area documentation — room/area name, material/style, fiber type, notes, and pre-existing condition checklists with close-up photos
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Bulk photo capture for general space shots
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Client identification — Work Order #, Job ID, searchable client picker (or create new on the spot)
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Inspection details — technician, date, approval status (Needs Approval / In Progress / Approved for Cleaning), overall rating, and summary notes
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Client signature capture on-screen, with a "not available" fallback
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Lock/unlock save model — "Save & Add Another Area," "Save Inspection" (locks), and "Save as Draft"
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Automatic photo archiving to the Photo Library, tagged to client + work order
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PDF report generation and auto-archive to the work order
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Report sharing — email/text to client, email/text to office, print
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Before/After comparison tool
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List management — search, status filter, multi-select, archive, delete, resume/edit
CRM Lite (included)
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Client contact management (name, multiple phone numbers, email, address)
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Site address (if different from billing)
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Client history and linked work orders
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Client photo library per customer

In-Plant Inspections
The in-plant inspection workflow includes:
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Rug inspections with photos
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Rug intake & digital logging — each rug gets a unique rug number, work order linkage, and full item details (description, type, size with ft/in units, area auto-calculation, color, material)
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QR-based rug tracking — printable QR labels, station scanning, and a rug scanner that moves rugs through production stages
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Full status workflow — To Be Inspected → Awaiting Approval → Ready to Clean → In Process (with sub-stages: Dusting, Cleaning, Drying, Post-Spot/Groom) → Post Inspection → Spot Cleaning → Re-Cleaning / Repair / Treatments / Protection / Padding / Mothproof / Keratin Treatment → Completed → Call for Pickup → Schedule Delivery → Storage
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Approval gates — Cleaning, Repair, Protection, Padding, Mothproof, and Keratin Treatment each require office approval, with full audit trail
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Cleaning Approval Audit — every approval change is logged with who changed it, old/new value, role, timestamp, and optional reason note
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Rug Kanban board — visual production board showing all rugs by stage
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Rug Tracker — searchable, filterable list of all active rugs across the shop
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Storage map & shelf tracking — rugs assigned to shelf locations; storage map shows where every rug is currently shelved
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Padding item tracking — separate tracking for returned-to-clean and new-purchase padding, with shelf locations
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Pre-existing conditions — documented at inspection with linked photos per condition
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Photo management — rug photo gallery, before/after comparisons, bulk photo uploads
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Production stations — definable stations (dusting, cleaning, drying, etc.) with printable QR codes; Station Manager page
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Delivery pull tracking — rugs flagged as pulled for delivery; work order auto-archives once all rugs and padding are pulled
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Rush order flags with reason notes
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Scheduling — scheduled cleaning date/time, estimated completion date
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Special handling flags — Receiving Only, Inspection Only, Fiber Protection Only
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Inspection report export — PDF reports and email sharing per rug
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Work order integration — rugs roll up to a parent work order with client linkage

Task, Tine & Checklist
The module's workflow includes:
- Task Management — Team tasks, assignments, and communication
- Time Tracking — Clock in/out and work hour tracking
- Checklists — Customizable checklists for field operations
Feature List
⏱️ Time Tracking & Payroll
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Mobile clock in/out — Technicians clock in for work, leave for jobs, arrive at jobs, leave jobs, and return to shop — all from their phone
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GPS punch verification — Every clock event captures GPS coordinates; entries flag when punched far from the shop or job site
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Crew & team tracking — Record team size, collaborating technicians, and multi-person crews per job
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Still Clocked In widget — Real-time view for managers showing who's currently on shift
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Time tracking dashboard — Per-technician stats
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Time reports — Daily and weekly views with date presets (Today, Yesterday, This Week, Last Week) and custom date ranges
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Bonus target tracking — Configurable bonus targets per role/crew; revenue-per-hour measured against targets
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Full audit trail — Every time entry edit is logged with old/new values, who edited, their role, and a timestamp (TimeEntryAuditLog)
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Payroll reports — Generate payroll reports by date range with per-employee breakdowns
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Exportable payroll sheets — PDF/CSV per-employee payroll sheets for final pay period reporting
✅ Task Management
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Task creation & assignment — Create tasks, assign to individual technicians or department groups, set priority (urgent, high, normal, low)
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Department routing — Tasks can be routed to departments
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Kanban board view, List View
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Task detail dialog — Full task details with description, assignee, priority, due date, and status
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Task messaging — Office-to-technician messaging thread attached to each task; "Text Technician" button for direct SMS
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Task activity log — Every task status change and assignment is logged with who did it and when
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Task assignment alerts — Automated notification to a technician when a task is assigned to them
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Task comments — Threaded comments and messages on each task for ongoing communication
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My Tasks view — Technicians see only their assigned tasks; managers see the full board
📋 Checklists
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Custom checklist creation — Build checklists with any number of line items, each with its own label
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Reusable templates — Save checklist templates and generate new checklists from them with one click
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Category-based routing — Categorize checklists as Office, Technician, General, Office Opening, Office Closing, Warehouse Opening, or Warehouse Closing
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Role-based assignment — Assign checklists to Technicians, Managers, or Admins as a group, or to an individual user
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Due dates & submission — Set due dates; technicians submit completed checklists back to the office
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Per-item notes — Add contextual notes to each checklist line item
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Submission tracking — Track who submitted, when, and the completed status (Pending, In Progress, Completed)
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Manager submission alerts — Automated notification to managers when a checklist is submitted
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Checklist statistics — Dashboard showing completion rates and pending items
📄 Document & Form Tools (bundled)
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Document scanner — Scan and attach documents/paperwork to work orders directly from the checklist dashboard
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Custom forms — Build custom forms with a form builder; collect submissions and route them to departments with automated notifications